Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section incorporated into your Website Control Panel offers a selection of help articles and commonly asked questions. Aimed towards solving any common problem that you may run into, they are compiled by our support team of practiced technicians.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a collection of educational video tutorials that detailedly explain how to take care of a typical issue connected with your Linux shared web hosting plans account. You will find the tutorial videos in the Help Center section.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 client care service and include a 1–hour support ticket response guarantee. Our expert techs will be available to you 24/7 and will remedy any issue that you could run into within less than 60 minutes after the client support ticket submission. In the majority of instances, a reply will be provided to you within 20 minutes.