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Context Help

If you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will show up. It includes in-depth info about all the actions that you can perform on the given page. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide range of how-to video clips clarifying how to work with our Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you are looking for, check out our extensive FAQ database, which comprises questions asked by real people and offers real solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can touch base with our great team of client support engineers available 24/7/365 and ready to help you with any question. Each trouble ticket you send will be replied to in less than 1 hour (the average ticket response time being just 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 200708

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com