Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour resolution warranty with all our Linux shared web hosting plans packages, meaning that every single advice question you submit will undoubtedly be reacted to in only an hour max. Our support crew members are qualified to very fast solve any case and to give you detailed information on any issue that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any issue you have got about our offerings. Now we have qualified professionals available constantly to give you guidance at any time necessary. Feel free to use the ticket system or drop a message at any time, alternatively you can grab the telephone or use the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a complete information base into the Control Panel to enable you to receive helpful step–by–step information at any time. Each area of the Control Panel has its own contextual help area offering a list of how–to articles. We have also made instructional videos to provide you with a better visual representation of just how to accomplish any given process.